A retail automation solution to accelerate growth
Only companies that keep up with the latest tech trends will survive the increasing retail competition.
Digitally transforming customer engagement is possible partially in part to new mobile, cloud and big data technologies. Leveraging these new innovations to improve customer service is highly dependent on the seamless sharing of product, order, and customer throughout the entire customer journey.
This is exactly where Magic xpi fits in. A centralized platform that maps all personal data across different systems, and provides a unique 360-degree view of your leads and customers. An integration platform plays a central role in any retail omni-channel strategy.
Data integration and process automation can play a central role in omni-channel retail strategies
In addition, the retail industry needs highly scalable solutions to automatically handle high-volume data processes across the retail supply chain, which are vital to the smooth running of the entire company or organization. This is easily achieved by linking together Supply Chain Management (SCM), ERP, CRM and other systems.
Magic xpi for Retail: Cleveland Golf
Cleveland® Golf/Srixon®, of Huntington Beach, 加州, selected Magic xpi Integration Platform to move their systems to the cloud, improve customer service, and provide needed integration between Oracle’s JD Edwards EnterpriseOne ERP system and the SPS Commerce platform, Demandware (Salesforce Commerce Cloud) and Manhattan Scale.
Magic xpi’s pre-built connector for Oracle’s JD Edwards EnterpriseOne was a deciding factor in this project and enabled easy development and quick deployment.
By implementing Magic xpi, Cleveland Golf was able to replace several point-to-point integrations with a more responsive and agile middleware solution, automated e-commerce and logistics systems resulting in an improved customer experience (CX), and greatly reduced cost of ownership and development time.